Daylight Savings Time Ends!
If you are in a US state that observes daylight savings time, don’t forget that on Sunday, November 2nd, the clocks will “fall back” by one hour. At 2am the clocks will change back to 1am, and although these days most clocks adjust automatically, there may still be some that need to be updated manually.
Holiday Season Closings
With the holiday season on the horizon there will be closures each month for the rest of the year in an effort to give everyone here with their families and friends we will be closed on the following dates.
- Thanksgiving Day on Thursday, November 27th, 2025
- Christmas Day on Thursday, December 25th, 2025
- New Year’s Day on Thursday, January 1st, 2026
We will resume normal business hours on the next business day following the listed holidays.
Election Season
There are 17 constitutional amendments in Texas and other local elections on the November 4th ballot with several amendments pertaining to real estate taxes which may impact the rent you pay. Typically, the off-year constitutional elections draw less than 10% voter turnout. That means 1 out of 10 Texas voters decide whether the constitution is amended with significant changes that impact everyone. Regardless of your political views, we strongly believe that voting is an important civic duty for all, and a right we should cherish. There are plenty of voter guides out there including KXAN, personalized Vote411 info, and the non-partisan League of Women Voters among many that can be found with a quick online search.
Shred Day
We regulary post about scams and want to bring to light another way to protect yourself. If you have sensitive documents shredding them is important when it comes time to dispose of them. There are regularly free events around Austin that accept documents for free shredding. There are two events coming up in Austin that we wanted to share with you, and we’ll update this list as they come up-
Balcones Shred sponsored by Austin ARMA on Saturday, November 8, 2025
Austin Energy Community Resource Fair
This event will be on Saturday, November 15th, 2025, and will have family friendly activities and information. Several city departments will be there to answer questions and interact with the public. If your kids are fascinated by fire trucks, there will be one on site for them to learn how they work!
Central Texas Emergency Notication System
If you’d like to be notified of local and regional emergencies, the WarnCentralTexas.org website is a great resource and system to register with. They can provide alerts by texas, phone, and/or email that are specific to the address(es) that you choose when you register. It’s a great alternative to the broad alerts that go through the cell providers who send out notifications for a much broader range of issues that may or may not be relevant to you.
Thank you for being a resident! Please don't hesitate to contact our staff if we can help with anything.
Routine Maintenance Reminders
- Maintenance Requests: We still receive a lot of maintenance requests that state something vague like "washer" or "AC" without any other info about the actual issue. We cannot act on requests like this and will require that you provide more info, so any request like this will only delay a resolution to the issue. Make sure you provide as much info as possible in your request including pics if possible
- Maintenance Portal: Please make a list of any items you want to submit, and then list all issues together as one request including as much info as possible and attach photos if applicable. We will then evaluate whether they should be split up or not.
- Smoke and CO Alarms: As a reminder don't ever unplug and remove smoke detectors because they are beeping. Change the batteries and if that doesn't work please notify us. We find a lot of tenants unplug them and bury them in a closet or drawer instead of replacing batteries
- A/C Filters: Make sure to check and change every month or as required by the type of filter. If any HVAC systems in your home have a reusable filter you are still required to clean them periodically, so please make sure they are kept clean.
- Toilets: "Flushable" Wipes CANNOT be flushed. Do not put anything down the drains except water, human waste, and regular toilet paper. Food, toys, feminine products, wipes, towels, wrappers, condoms, and other objects do not break apart and go down the drain. Clogs of the plumbing system may be charged back to you, so it is best to avoid this by not putting anything down any of the drains aside from water and human waste.
- Disposal Systems: This includes using the sink disposal as a garbage chute. These appliances are not meant to dispose of large quantities of food and should only be used as a last resort after all food items are scraped off dishes into a compost bin or trash can.
- Drainage: Shower, bath, and sink drains can get clogged up over time with hair and other organic matter. Do not use Draino-type products as they are extremely acidic and will do more harm than good by damaging the pipes while usually failing to fix the drainage issue. The best way to address this is to use a disposable drain snake that can be obtained from any hardware store for a couple of dollars. Please note that if we send out a vendor for this and it turns out to be this very issue you may be charged back for the cost. Here is a video on how to use those - https://www.youtube.com/watch?v=aOb4MJ6widg
- Emergency Maintenance: this extension should not be called unless you have an issue involving Flood, Blood, or Fire. Do not call the emergency line to follow up on existing work orders or submit a new request that is not an emergency. In case of an emergency call 911 if needed and then contact us after everyone is safe. Remember that we do not monitor emails after hours, so if you submit something considered an emergency online and do not call we may not know until the next business day.
Other Maintenance Notes:
If you'd like to inquire about, or update an existing request, contact your property manager at 512-617-6766.
Please allow at least 5 business days before requesting an update from our team unless it is an emergency.
For basic DIY tips and tricks to solve some issues quickly, visit our DIY rental property maintenance page.
Your Tenant Portal & Electronic Statements
The system will generate a statement even if you're moving out, so there is no need to contact us if you receive this and are moving. All charges, including any prorated rent, will be adjusted as needed when the deposit is processed.
If you are not using the portal app that keeps you logged in please take a look at the linked flyer for more info. This can eliminate forgotten passwords, and help with easy updates/access to maintenance requests and all other account details.
