Austin Property Management Blog

Stone Oak Client Update | July 2025

Grant Williams - Thursday, June 26, 2025

Eviction Bill Update

Last month we mentioned a state bill that would speed up the process of removing squatters. That bill was amended a few times, passed the Texas Legislature, and was signed into law by the governor. It appears that the bill goes into effect on January 1, 2026, with the exception of section 16 which becomes effective on September 1, 2025. We haven’t been able to locate the final version of the bill at the time of writing this post, so we will keep an eye on it to familiarize ourselves should it be needed in the future. 


Real Estate Market Update

The real estate sales market on average appears to be down substantially. Red Fin recently reported that “nearly half (47.5%) of for-sale homes in Austin that were bought after the pandemic are at risk of selling at a loss—the highest share among major metros.”  Local news station KVUE further discusses the report and local market in this article. 

The question of whether it is a good time to buy, sell, or lease is asked of us frequently.  Based on the national and local data it’s not a great time to sell as inventory is high, potential buyers are staying put if they have a low interest rate from a few years ago, and the data points to it being a buyer’s market for those who do pursue purchases.  

On that note, buying investment properties could possibly net a great deal with patience and perseverance.  Whether the market will continue its downswing is not something anyone can predict, so risk tolerance and the anticipated time frame to hold an acquisition are some of the factors that must be considered.  If a property is purchased now and the market does continue to swing lower, that is much more impactful on short-term investments while long term holds have much more potential for recovery and growth.   Last month the blog on the Bay Property Management website included a good write up on whether it’s a good time to buy a house, which you can check out here. 


Property Insurance 

An article in May asserted that Texas has some of the highest homeowner’s premiums in the country, and some lawmakers tried to tackle the high costs in the 2025 legislative session. The insurance industry is changing rapidly, and carriers are adjusting to an evolving market that is seeing more claims related to natural disasters and storms. Carriers are adjusting hail deductibles and other requirements when they review applications to remain nimble and provide policies in an uncertain market.   

One of the more common things we’re hearing about is insurers inspecting homes and rejecting them if there are any tree branches over the roof.  Another change we’re seeing is in the type of coverage being offered in terms of replacement cost value (RCV) vs actual cash value (ACV), which can have a significant financial impact if a claim is needed on an ACV policy.  The ACV policy is usually less costly up front, making it more attractive to property owners who are shopping without realizing the impact on potential claims.  There are pros and cons that should be reviewed carefully, and a competent insurance agent should be able to provide guidance and comprehensive options. 

We are not experts but work closely with Andor Insurance.  The principals of Stone Oak partnered with an insurance industry veteran to set up Andor Insurance Agency for the purpose of providing exceptional service and options to our clients after seeing some bad insurance related mishaps.  Some common issues are having the wrong policy, inadequate or lack of coverage among other things.  Ryan, the rock star agent and great human that answers the phones and emails at Andor, has spent a good deal of time putting together a strong portfolio of options that cater to real estate investors and homeowners.  He’s happy to review your policies, answer questions, shop policies and make recommendations whether you become a client or not.  He always enjoys the opportunity to research options for home, landlord, auto, business, and many other types of insurance and has no issue recommending that someone buy a policy that he did not quote if it is the best option for the circumstances.  If you’d like to connect with him the contact info is available here. 


Home Repair Assistance

On June 5th, 2025 Austin city leaders voted to make “small-scale” landlords eligible for home repair assistance and loans, which his defined as property owners of four or less that are renting to lower-income tenants. There are certain income-based requirements that need to be met, but it is worth looking into if you think you and your property may qualify. There are several programs that include minor repairs, plumbing, and rehab among other things. The full scope of what is available to landlords will become clearer soon.


Scams Are Getting More Sophisticated

With the continuing technological advances in artificial intelligence (AI), we are seeing more scams that make it easier for criminals to socially engineer their way into people’s bank and other accounts.

AI is being used to imitate real voices, and sooner than later it will be able to create a video that mimics a real person’s image on a video call. Anytime someone contacts you and asks you for money or information that you were not expecting you should keep in mind “When in Doubt: Hang Up, Look Up, & Call Back.” This is even more important if they are trying to instill a sense of urgency, keep you on the phone without interruption, and tell you not to talk to anyone else.


While the advice to look up things is sound an additional issue to be aware of and on the lookout for is Google search results showing scam websites that fool people into calling them instead of the actual business. Scammers can manipulate search results and provide fraudulent contact info when people are looking for things like bank or retailer support. They get victims to call an alternative number with a convincing website, so always make sure you are on the official website when looking anything up online.

The US Federal Bureau of Investigation recently released a Public Service Announcement alerting the public about the increasing threat of AI based fraud. Some of the topics covered in detail are:

  • AI-Generated Text
  • AI-Generated Images
  • AI-Generated Audio, aka Vocal Cloning
  • AI-Generated Videos

The announcement has tips to protect yourself and a link to file a report if you are a victim of financial fraud.


REAL ID

The REAL ID Act that was passed by Congress in 2005 is finally being fully enforced as of May 7, 2025. This law created a federal baseline for security features in licenses and other IDs and prohibits federal agencies from accepting IDs that are not compliant. Most people will be impacted by this law if they travel, so we wanted to mention it in case you have summer break travel plans and have to make it through a TSA checkpoint. They have also provided a REAL ID FAQ page.


Thank you for your trust in us!  We always welcome your feedback and questions.  Please don't hesitate to contact us if you should need anything at this time.


Reminders:


Maintenance Approval Process Changes

In addition to the info below about funding repairs, we want to notify all owners that we are modifying our escalation process when we cannot reach our clients to ensure we are complying with property code requirements. In bonafide emergencies we are acting within our authority to mitigate damages, however after it has been contained or in non-emergency situations, we reach out to our clients for work authorization that is required above the limit set in the management agreement. In those cases, we now have a strict process going into effect that will have a time-based escalation if we cannot reach you. The protocol will be that if we cannot reach you by the 3rd day from when we first reached out, we will then reach out to your emergency contact who can aid us in getting authorization or contacting you. If you want to update your emergency contact on file, please contact your property manager. Keep in mind that this contact should be someone outside of your immediate household who can help us reach you or that you trust to make decisions on your behalf if you cannot be reached by them or us.  


Funding Make-Readies & Maintenance for Your Property

Please note that it is Bay Property Management Group Austin 's policy that the owner has reserve funding on hand with Bay Property Management Group Austin to help us commence work faster when it comes to make-readies and maintenance on your property. Bay Property Management Group Austin cannot perform maintenance without first receiving authorization and funding, which can slow down the turn-around times of our vendors and their availability in this market. This can also potentially create a negative experience that tenants will remember when it comes time to renew, and we always want to avoid turning over the tenants. Any time we request authorization for work on your property, the best practice is to immediately fund your account when you provide written authorization to move forward. This is as simple as going into your owner portal and using ACH for a free transfer, or if you prefer a credit card the processor charges a fee as part of the transaction.  

Keep in mind that tenant charges on your account are not considered an offset to this amount as we keep a strict accounting system for both our and our client's benefits. Any tenant chargeable items will be posted to their account, and once they are paid it is immediately credited to your account. If you have any questions about this reserve amount held with Bay Property Management Group Austin, please contact your property manager. 

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Stone Oak Property Management
14050 Summit Drive #113B
Austin, TX 78728

Phone: 512.617.6766
New Accounts: 512.617.6766 ext.3
Toll Free: 888.892.7940
Fax: 512.994.2300

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